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Returns & Exchanges

At Rashmi’s Bakery, we strive for perfection in every bite, but due to the perishable nature of our products, we generally cannot accept physical returns. If you are unsatisfied with your order, please contact us within 24 hours of receipt so we can make it right.

Return Process

  • 1.
    Contact Customer Support

    Send an email to our support team or call the bakery within 24 hours of receiving your order to report any issues or discrepancies.

  • 2.
    Provide Documentation

    Include your order number and clear photographs of the product and packaging to help us understand the nature of the concern.

  • 3.
    Internal Review

    Our quality assurance team will review your claim against our production standards to determine the appropriate resolution, such as a credit or replacement.

  • 4.
    Resolution Processing

    Once approved, any agreed-upon refunds or store credits will be processed within 3-5 business days to your original payment method.